Our refund policy is very simple.
You are entitled to a full refund on your purchase from Futurepump.com if it is returned in its original unused, saleable condition and packaging within six months of purchase.
For non-quality related returns (for example you have changed your mind or bought the wrong product), you will be liable for cost of the return shipping to us.
For quality-related returns, Futurepump will pay or reimburse you for the return shipping cost.
If you experience a difficulty with your pump, please contact us via a support ticket at https://support.futurepump.com for further help.