Refund policy

Our refund policy is very simple.

You are entitled to a full refund on your purchase from if it is returned in its original unused, saleable condition and packaging within six months of purchase.

For non-quality related returns (for example you have changed your mind or bought the wrong product), you will be liable for cost of the return shipping to us.

For quality-related returns, Futurepump will pay or reimburse you for the return shipping cost.

If you experience a difficulty with your pump, please contact us via a support ticket at for further help.